Ordering Information
Choosing photos
The most important thing to look for when deciding on photos is that you choose photos you love. Photos taken by a professional photographer are not necessarily better than those taken by an amateur. Snapshots taken by family and friends can capture a special moment or event that will make your jewelry even more meaningful. The best photos are sharp, focused and have nothing in the way of the any of the faces to be used. We can use any photo, of any size. Color photos can be converted to black & white or sepia.
Sending photos
The photo pendants are double sided. You can use two different photos or the same photo for both sides. You can e-mail them to justpicturethis@nts-online.net. JPEG’s of a minimum 300dpi are preferred. If you only have hard copies, they can be sent by US mail in a photo safe mailer to: Just Picture This -2412 Fain - Wichita Falls, TX 76308. All photos will be returned to you with your order. Please be sure to label your photos on the back with your name and phone number so we know who they belong to.
Cropping photos
Photos are typically cropped close around the face and hair, to best fit the shape of pendant that you choose. Part or all of the background can be removed. If you’d like the photo cropped differently, please let us know. Basic photo editing is included in the price of the jewelry. If extensive editing/retouching is needed, we will let you know.
Expected delivery time
Our production time is typically 2 weeks (but may be longer during peak holiday seasons) from the time we receive your photos & payment. USPS ground shipping time is additional. If you need something sooner, please let us know (rush charges may apply). You will receive an e-mail with USPS tracking information as soon as your order ships.
Cleaning your jewelry
As with all silver, the pieces will tarnish but can be easily cleaned. With each piece, a small container of liquid silver wax is included to keep your pendant shiny and beautiful. The photos are protected and sealed and will not be harmed by the polish.
Due to the one-of-a-kind nature of each piece, we are unable to accept returns. Since each piece is made by hand, no two pieces will ever be exactly alike. If you are unhappy with your final product, we will work with you to adjust your piece to your satisfaction.